Privacy Policy

A legal disclaimer

1. Introduction

This Privacy Policy explains how Surveyus Consultancy Limited (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website, services, or engage with us.

We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Data Controller:

Surveyus Consultancy Limited

Registered in England and Wales

Surveyus Consultancy Limited operates the following divisions/brands:

Surveyus Consultancy (professional technical advisory services)
Surveyus Academy (education, training, and mentoring services)

For data protection purposes, Surveyus Consultancy Limited is the data controller for all personal data collected through this website and related services.

3. Personal Data We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

Name
Email address
Telephone number
Billing and invoicing details
Information submitted via contact forms, enquiry forms, or booking systems
Information provided when enrolling in courses or requesting services

b) Automatically collected information

IP address
Browser type and version
Pages visited and time spent on the website
Device and operating system information

This information is collected through cookies and similar technologies (see Section 9).

4. How We Use Your Personal Data

We use your personal data for the following purposes:

To respond to enquiries and communicate with you
To provide professional advisory services or educational programmes
To manage bookings, invoices, and payments
To administer courses, training, and mentoring services
To improve our website, services, and user experience
To comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

5. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent – where you have given clear consent (e.g. marketing emails)
Contract – where processing is necessary to provide requested services
Legal obligation – where required by law (e.g. accounting records)
Legitimate interests – for business administration and service improvement, provided your rights are not overridden

6. Data Sharing and Third Parties

We may share personal data with trusted third parties where necessary, including:

Accountants and professional advisers
Payment processors
Website hosting and IT service providers
Email and booking system providers

All third parties are required to handle your data securely and in accordance with data protection laws.

We do not transfer personal data outside the UK unless appropriate safeguards are in place.

7. Data Retention

We retain personal data only for as long as necessary:

Client and service records: as required for contractual and legal purposes
Financial records: as required by HMRC and other legal obligations
Marketing data: until you withdraw consent or unsubscribe

When data is no longer required, it is securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data (where applicable)
Restrict or object to processing
Request data portability
Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact us using the details below.

9. Cookies

Our website uses cookies to enhance user experience and analyse website traffic.

Cookies may include:

Essential cookies (required for website functionality)
Analytics cookies (e.g. traffic and usage analysis)

You can control or disable cookies through your browser settings.

Further details may be provided in a separate Cookie Policy if required.

10. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

However, no internet transmission is entirely secure, and users submit information at their own risk.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

We encourage users to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact: